Girl Guides of Canada

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is seeking 1 Permanent & 2 1-Year Contract Member & Unit Support Coordinators.
*Remote work arrangement
** Permanent to start immediately, 2 1-Year Contracts to start in April

About this opportunity

Reporting to the Manager, Member & Unit Support, you will lead the implementation of unit support procedures and provide regular member support utilizing evolving best practices. This role supports member service delivery and works in collaboration with staff and volunteers to create a seamless membership experience.

Roles and Responsibilities:

• Lead the implementation of unit support procedures, including setting up and closing units, securing unit space, ensuring unit readiness, and establishing and monitoring unit capacity, following established best practices.
• In coordination with the Specialist, Member Services Projects, support the Unit Guider Renewal process, liaising with senior volunteers where required, and completing data entry.
• In coordination with the Membership Screening Team and volunteers, support the efficient placement of new adult members (Unit Guiders) in units.
• Respond to inquiries and provide solutions that support efficient organizational operations and ensure a positive customer service experience.
• Provide ongoing unit support, including record keeping, form management, database maintenance, quality assurance and unit rosters.
• Provide subject matter expertise on local membership opportunities and challenges, working very closely with volunteers in the delivery of local member and unit support.
• Provide support to units in researching and contacting meeting space venues, as required.
• Support membership procedures, being the point-person for nationally developed and locally executed processes.
• Maintain a high level of knowledge concerning the membership database (iMIS) to access information and generate reports.
• Apply organizational policies regarding inclusivity to content, member communication and customer service.

Qualifications:

• Comfort with ambiguity and working in a fluid, fast-paced environment.
• The ability to work independently, and with a team across the country.
• Experience in building strong relationships with volunteers.
• Understands how to apply organizational policies regarding inclusivity to member processes, member communication and member support.
• Excellent verbal and written communication skills combined with strong interpersonal skills, resourcefulness, critical thinking, and attention to detail.
• Experience working with a membership database (iMIS an asset).
• Worked in the not-for-profit sector, additional asset if in a youth-serving organization or an organization focused on gender equality.

Assets:

• Knowledge of/experience with Guiding.
• Experience working with a diverse population of volunteers within the non-profit sector.
• French language skills/fluency (and any other language spoken in Canada).

Starting salary: $44, 060

*Salary based on location, Greater Toronto Area

If this sounds like a job made for you, apply today! Send your cover letter and resume (as one file) to: Simon Bain, Employee Experience Specialist at HR@girlguides.ca . Reference to position title in subject line of email.

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Submissions without a cover letter will not be considered. Please note that GGC accepts all genders for job applications. We encourage all candidates to apply, even if they do not meet all the job requirements.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity-seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls.

Upon request, Girl Guides of Canada-Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is seeking a Unit Space Coordinator (3-Month Contract)
*Remote work arrangement.

About this Opportunity

When meeting in person, it is essential for units to have a safe, desirable location to gather. The Unit Space Coordinator will provide specialized support to unit space. In this role you will contribute to positive girl experience by working to ensure units are supported with locating and securing suitable space for unit meetings. You will report to the Team Lead, Unit Spaceand work alongside key internal stakeholders across the organization.

Responsibilities include:

• Working with various external partners (i.e., school boards, community centres, local businesses) to research and submit permit applications to secure unit space (indoor and/or outdoor).
• In collaboration with key internal stakeholders, lead and support the implementation of unit space procedures, following established best practices.
• Researching and contacting appropriate unit space options and booking unit space for new or moved units.
• Working alongside Unit Guiders and senior volunteers to determine unit space needs, as well as actively monitoring and supporting these needs.
• Daily administration related to unit space including cancellations, communicating updates to unit Guiders, permit application timing awareness and member customer service support.
• Researching corporate partners and creating materials to promote space partnerships
• Review, maintain, and make recommendations for improvements to the unit space support processes, policies, and tools.
• Provide ongoing unit space support including record keeping, document management, database maintenance, quality assurance and responding to inquiries to ensure a positive customer service experience.
• Maintaining a high level of knowledge concerning the membership database (iMIS) to access information and generate reports.
• Apply organizational policies regarding inclusivity to content, member communication and customer service.

You are an ideal candidate if you have: 

• A relevant post-secondary degree/diploma in a related field of study or have equivalent experience (e.g., Volunteer Management, Event Planning, Social Sciences, Business Administration).
• 2+ years’ experience in a customer service-related role.
• Proven customer service and relationship management skills.
• Exceptional written and verbal communication skills and strong independent work skills.
• Comfort with ambiguity and working in a fluid, fast-paced environment.
• Able to solve problems and manage details.
• Demonstrated experience working under pressure and multiple tight deadlines.

Assets include:

• Knowledge of/experience with Guiding
• Experience working with a diverse population of volunteers within the non-profit sector
• French language skills/fluency (and any other language spoken in Canada)

Benefits:

What’s in it for you?

• We offer generous health benefits (Health, dental, vision, Health Service Spending Account).
• Eligible to join the pension plan after 12 months.
• Paid time off.
• Collaborative hybrid/remote work environment.
• Fun and friendly work environment and work-life balance.

Starting Salary: *$44,060 annually  
*Salary based on location, Greater Toronto Area 

If this sounds like a job made for you, apply today! Send your cover letter and resume (as one file) to: Simon Bain, Employee Experience Specialist at HR@girlguides.ca . Reference to position title in subject line of email.

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Submissions without a cover letter will not be considered. Please note that GGC accepts all genders for job applications. We encourage all candidates to apply, even if they do not meet all the job requirements.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity-seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls.

Upon request, Girl Guides of Canada-Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is seeking a Waterfront Staff (Contract)

About This Opportunity

Reporting to theWaterfront Manager, in this role, you will be a part of the Camp Olave Summer Staff Team. With over 1500 meters of ocean beach overlooking the scenic Georgia Strait, this position will allow you to play an important part in the girls’ fun, friendship, adventures and discovery at Camp Olave. The camp has been operating for 95 years providing a variety of camping experiences for girls. In this exciting position your main responsibility will be to ensure the safety of participants in all waterfront activities including swimming, kayaking and canoeing. Additionally, you will support other activities in the camp such as leading girls through various nature programs and special events.

In this role you will:

• Ensure the safety of participants in all waterfront activities such as swimming, kayaking and canoeing by:
• Maintaiing a safe swimming area
• Instructing all participants in waterfront safety as it pertains to the activity.
• Completes daily inspections of the waterfront safety equipment, first aid kits, boathouse, boats and related equipment and reports any concerns or deficiencies to the Waterfront Manager
• Establishes and implements special events (e.g. Sandcastle building, campfire) in cooperation with the Waterfront Manager
• Assists with nature programs for campers by performing such duties as:
• Demonstrating activities and displays in the Nature House
• Leading nature walks on the beach and along trails.
• Conducting evening nature programs such as a introduction to astronomy
• Orienteering activities

• Ensuring that the self-guided nature materials (located in the office) are always ready for use and providing orientation in their use for Guiders.
• Trains Guiders to the archery program so that they may safely lead their own Unit in the activity.
• Facilitates the Low Ropes course in coordination with the Low Ropes Site Manager
• Performs other related duties as assigned. 

Requirements: 

• Current NLS Waterfront Award. Candidates with NLS Pool are welcome to apply and if hired the NLS Waterfront course fee will be reimbursed upon successful completion.
• Resume and reference letters documenting at least 2 years (or 750hours) of employment experience in a similar position.
• Current Standard First Aid and CPR certification 
• Paddle Canada Intermediate Lake Skills Tandem, or equivalent courses in your Province or Territory, or reference letter and documented experience that includes righting and re-entry into a capsized boat*
• Paddle Canada Sea Kayaking Skills Level 1, or equivalent courses in your Province or Territory, or reference letter and documented experience that includes righting and re-entry into a capsized boat*
• 19 years of age or over

Assets include:

• Environmental studies an asset
• A passion for getting girls outside. 

Starting Hourly Salary: 

In May and June, you'll work waterfront shifts on Fridays, Saturdays, and Sundays for $26.50 per hour.  There is an opportunity to work additional hours, performing camp maintenance duties at an hourly rate of $16.75/hour. In July and August, all job duties assigned will pay $26.50 per hour for a 40-hour workweek.

If this sounds like a job made for you, apply today! Send your cover letter and resume (as one file) to People and Culture team at HR@girlguides.ca . Reference to position title in subject line of email.

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Submissions without a cover letter will not be considered. Please note that GGC accepts all genders for job applications. We encourage all candidates to apply, even if they do not meet all the job requirements.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity-seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls.

Upon request, Girl Guides of Canada-Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Do you enjoy using your subject matter expertise to support people and staff and volunteers in adopting new technology and becoming fully competent in the use of new digital tools to improve their work experience? Are you a facilitator who is motivated by the opportunity to contribute to the people and process aspects within IT? If yes, then we would love to hear from you!

Girl Guides of Canada is seeking a Senior IT Administrator.
*Hybrid work arrangement

The IT Team at GGC includes professionals focused on IT projects, information systems, data and reporting, digital transformation and applications integration. Our systems serve 80,000 volunteers and members as well as systems for staff across Canada. As part of the IT Team, the Senior IT Administrator will bring IT Microsoft server and cloud technology expertise, advise on best practice IT system design and processes, and provide cyber security and risk oversite. 

The Senior IT Administrator will:

• Provide a cyber security lens on activities of the IT team members and IT partners responsible for GGC’s network, infrastructure, cloud IaaS, PaaS and SaaS and support to our end users. 
• Identify and recommend risk mitigation strategies for IT systems and processes. 
• Assist the Information Security Analyst with vulnerability scanning and risk assessments.
• Ensure network infrastructure, IaaS, PaaS is securely designed and configured.
• Configure, help monitor and respond to incidents from our IT system monitoring tools including security event management.
• Collaborate with the data systems people, IT projects people, digital transformation people, applications and systems integrations developer and various vendors on various projects and day to day work.
• Mentor, guide, and train more junior IT staff.
• Identify user experience pain points and challenges and make recommendations process/system functionality improvements. 
• Conduct regular audits to ensure systems comply with policy and regulatory security and privacy requirements. 
• Ensure IT knowledge base, systems and process documentation, user guides, configuration documentation and instructional manuals are maintained. 
• Oversee administration of identity and access management to IT infrastructure and privileged information stores (including file shares, SharePoint, Applications). 

• Provide support on escalated tickets when required. 
• Utilize technical expertise to make changes, resolve issues, and guide the IT team with Azure and physical infrastructure work. 
• Actively participate in developing and implementing strategies to innovate, improve efficiency and effectiveness of IT processes and solutions and adherence to best practices. 
• Identify cost optimisation opportunities for IT systems and infrastructure.
• Maintain qualifications and continuous learning relevant to your role. 
• Raise awareness within the IT team and wider organisation of current and evolving cybersecurity risks.
• Monitor for new vulnerabilities across our systems and ensure prompt mitigation.
• Understand how to apply organizational policies regarding inclusivity to IT processes, communication, and customer queries.
• Ensure patch management activities are being performed in a timely manner. 
• IT lifecycle management.
• Assist with managing and ensuring GGC have the necessary licenses for IT systems.
• Support projects and initiatives with design and implementation of necessary infrastructure.
• Ensure quality and appropriateness of solutions prior to deployment.
• Ensure adequate disaster recovery preparedness across IT systems.

You are the model candidate if you have:

• Post-Secondary degree in IT or related discipline.
• 5 + years of experience in an IT generalist role or multiple roles spanning network, infrastructure, endpoint, IaaS, PaaS.
• A minimum of 1 years’ experience implementing MS Azure Infrastructure.
• Intuitive demonstrable understanding of IT security and risk identification and mitigation.

• Experience with a SIEM solution.
• Computer software proficiency with MS Office Applications.
• Strong analytical and problem-solving skills with superior attention to detail and accuracy.
• Excellent Time management skills with the ability to prioritize and meet tight deadlines.
• Excellentcommunication skills, both verbal and written.
• You embody the attributes of our core DNA – welcoming, imaginative, courageous and enthusiastic.

Assets

• Microsoft AZ-104 certification. 
• Risk management and/or security certifications.
• Working experience with a Non-Profit organization. 
• Experience with SolarWinds products.
• Experience with ManageEngine products.
• Experience mentoring and developing junior IT staff.

Starting Annual Salary: $67,789

If this sounds like a job made for you, apply today! Send your cover letter and resume (as one file) to People and Culture team at HR@girlguides.ca . Reference to position title in subject line of email.

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Submissions without a cover letter will not be considered. Please note that GGC accepts all genders for job applications. We encourage all candidates to apply, even if they do not meet all the job requirements.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity-seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls.

Upon request, Girl Guides of Canada-Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is seeking a Accounting Analyst
Hybrid working arrangement

About This Opportunity

Reporting to the Manager, Accounting, the Accounting Analyst will prepare, assist, process and perform a variety of specialized duties associated with analyzing accounting needs. 

In this role you will:

• Prepare daily and monthly bank reconciliations between Web Applications, Sage Accounting System, event reports and bank accounts in connection with the monthly closing process. 
• Work closely with various members of the accounting and finance teams to follow up on and correct discrepancies.
• Participate in the preparation and maintenance of process documentation and records management.
• Assist with audits, (interim and annual external), 
• Second-hand responsible person for preparation of regulatory filings. 
• Handle large volumes of data, complete detailed reconciliations, and other special projects as assigned. 
• Prepare monthly cashed CHQ List and outstanding cheques list.
• Help accounts payable and unit banking team to place a stop payment.
• Prepare and post monthly bank service fees., Interest accruals and other bank related journal entries.
• Apply organizational policies regarding diversity, equity and inclusivity to content, processes, member communication and customer service.

Requirements: 

• Have a degree in Accounting, Business Administration, or a related financial field.
• Currently enrolled in CPA or a degree along with equivalent work experience 
• Have at least 3 years of experience in an analyst role 
• Have strong attention to detail and the ability to flow through financial transactions.
• Have working knowledge of/experience with Sage.
• Have excellent customer service and communication skills, both verbal and written
• Have excellent organizational abilities with the ability to multi-task and prioritize.
• Is a team player with ability to work with all levels within the organization?
• Are a positive, enthusiastic, and committed team player and have a demonstrated high degree of initiative, judgement, and problem-solving ability.
• Have demonstrated computer software proficiency with MS Office; Office 365, Advanced Excel.
• You embody the attributes of our core DNA – welcoming, imaginative, courageous, and enthusiastic.

Assets include:

• Experience in a registered charity in Canada or not for profit in Canada

Starting Yearly Salary: $55,231

If this sounds like a job made for you, apply today! Send your cover letter and resume (as one file) to: Simon Bain, Employee Experience Specialist at HR@girlguides.ca . Reference to position title in subject line of email.

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Submissions without a cover letter will not be considered. Please note that GGC accepts all genders for job applications. We encourage all candidates to apply, even if they do not meet all the job requirements.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity-seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls.

Upon request, Girl Guides of Canada-Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is seeking a Desktop Support Analyst

About this Opportunity

The Desktop Support Analyst reports to the Senior Manager,Information Technology and will collaborate with the IT team to support our users and maintain our IT systems with a focus on laptops, desktop, and mobile devices. The successful candidate will be skilled and up to date with the latest IT trends.

In this role, you will:

• Setup and deploy, redeploy, repair, and maintain laptops and desktops.
• Onboarding, changes and offboarding of users from our IT systems according to GGC procedures.
• Ensure all desktops and laptops are patched in a timely manner.
• Monitor ticketing system, ensure tickets are appropriately assigned and responded to within target times.
• Monitor quarantine taking care to identify and release only legitimate emails.
• Office 365 user administration.
• Tracks, and keeps current a database of IT Assets; a hardware and software inventory shared with the IT team
• Learn and maintain skills and qualification for IT systems used by GGC.
• Coordinate with the facilities team to safely ship (and receive) devices to (and from) our end users
• Monitor manage engine desktop central to pre-emptively address problems with endpoint devices (e.g. low disk space, missing/failing updates, disk errors).
• Monitor the health of onsite network and server equipment and internet connections.
• Diagnoses and resolve minor network issues.
• Contribute to revisions of procedures and guidelines relevant to the role.
• Help ensure use of IT systems are in compliance with IT policy, standards, procedures, guidelines
• Monitors GGC ticketing system, ensuring timely resolution and that these are closed once completed. Follow escalated tickets to ensure these are completed.
• Monitor IT Partners ticket system and comment with supporting information to help ensure speedy resolution or escalated these to internal ticketing system when required.
• Provide one-on-one end user support by Zoho assist, MS Teams/phone, e-mail or in person for computer- and equipment-related problems, talking users through procedures to diagnose the source of problems, answering questions about how to use software and e-mail and in operating equipment, communicating in a user-friendly way based on the experience and knowledge level of end users
• Create and maintain and share knowledge base guides for how to resolve common issues.
• Prioritizes issues to ensure appropriate response time based on severity. Take responsibility for the quality and timeliness of resolution.
• Technical support for equipment at camps and other properties.
• Assist with Office 365 and basic device support for provincial volunteers.
• Assist the digital adoption and training specialist in developing and providing training when required.
• Ensures all antivirus/antimalware/MDR, anti-spam are active and maintained on desktops and laptops.
• Ensure strong passwords are used and MFA is enforced where possible.
• Assist in monitoring quarantine taking care to identify and release only legitimate emails.
• Proactively identify opportunities to improve our IT systems and processes so they are best practice. Work with the team to implement approved changes.
• Be mindful of risks to our information, systems, and processes. Be on the lookout for unidentified risks and bring these to the attention of the Information Security Analyst, Senior IT Administrator, and Senior IT Manager when discovered.
• Stay up to date with developments in the industry.

General

• Maintains confidentiality of information as required
• Adheres to all IT policies, standards, procedures, guidelines and applicable legislation
• Adheres to occupational health and safety practices
• Maintain online presence on MS Teams during work hours and be responsive to messages from the rest of the team
• Participates in staff training program(s)

The duties within this job description can be amended from time to time.

You are the ideal candidate if you have:

• Post-Secondary degree in IT or related discipline or equivalent skill gained through relevant industry certifications and experience
• 2+ years of experience in a desktop support, IT support, or Generalist role or comparable role
• Experience administering and endpoint management solution
• Computer software proficiency with MS Office Applications.
• Strong analytical and problem-solving skills with superior attention to detail and accuracy.
• Excellent Time management skills with the ability to prioritize and meet tight deadlines.
• Excellent communication skills, both verbal and written.
• You embody the attributes of our core DNA – welcoming, imaginative, courageous and enthusiastic.
• Experience administering Microsoft Active Directory
• Experience administering Office 365.

Assets:

• Relevant industry certifications such as CompTIA A+
• Security related certifications.
• Experience with laptop hardware repair
• Working experience with a Non-Profit organization.
• Manage Engine Desktop Central administration experience

Starting salary: $55,231

If this sounds like a job made for you, apply today! Send your cover letter and resume (as one file) to: Simon Bain, Employee Experience Specialist at HR@girlguides.ca . Reference to position title in subject line of email.

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Submissions without a cover letter will not be considered. Please note that GGC accepts all genders for job applications. We encourage all candidates to apply, even if they do not meet all the job requirements.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity-seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls.

Upon request, Girl Guides of Canada-Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is seeking a Graphic Designer, Programs (Contract until March 2025)
*Hybrid or Remote work arrangement. Location: 180 Duncan Mill Rd., Toronto, ON

About this Opportunity

Reporting to the Senior Manager, Program you will support the Member Experience team to deliver innovative and creative graphic design for the iconic Girl Guide badges and accompanying resources that align with the evolving organizational Brand strategy.

The Graphic Designer will develop concepts and facilitate production of GGCs badges and crests, digital and print-based materials, graphic elements and resources; provide support for GGC’s online program platform; organize and provide creative direction for photo components; ensure graphic elements abide by brand guidelines. The position may require occasional basic video editing duties.

Responsibilities include:

• Develop concepts and facilitate production of GGCs badges and crests, digital and print-based materials, graphic elements and resources.
• Provide support for GGC’s online program platform; organize and provide creative direction for photo components; ensure graphic elements abide by brand guidelines.
• Create media resources to engage members and their networks in GGC program offerings.  
• Support media creation for virtual experiences such as local women speakers engaging girls online across the country or nationwide virtual events. 
• Collaborate as part of the national programming team to ensure program highlights are captured and the value of our digital program platform is showcased.  
• Collaborate closely with the Marketing and Communications department to align any virtual experience or graphic elements with organizational guidelines and strategies.   
• Engage with girl and adult members and parents to obtain feedback on how to improve program engagement and accessibility; increase and improve quantity and quality of these consultations.  
• Support the development and execution of data-driven strategies to ensure media content (IE. YouTube videos, virtual events, resource videos etc.) is relevant to intended audiences, particularly girls aged 5-17, working closely with Editor and Content Specialist, Girl Experience Specialist and Graphic Designer, Programming. 
• Develop recommendations on program media content based on the interests of girls, current issues and trends, and relevant skills for girls today.  
• Work as an integrated member of other GGC departments, including those working directly with girls, parents, and volunteers to support alumnae engagement and growth strategies.  
• Prepare progress updates on assigned initiatives for inclusion in regular reports.
• Apply organizational policies regarding diversity, equity and inclusivity to processes, communications, and customer service.
• Other duties as assigned. 

You are an ideal candidate if you have: 

• Post-secondary education in graphic design or a related field
• A minimum of 2-3 years of experience in graphic design (ideally in a youth-serving organization)
• The ability to artistically develop creative illustrations and concept designs for weaved badges. 
• A strong portfolio of illustrations, print and digital design targeted at children and youth audiences.
• The skills to be highly creative, organized and resourceful and can manage multiple projects and deadlines.
• Proficiency in industry leading software (e.g. InDesign, Illustrator, Photoshop, MS Office, SharePoint)
• Experience in a team and independent environment and can work with multiple levels of internal and external stakeholders.
• Embody the attributes of our core DNA – welcoming, imaginative, courageous and enthusiastic.
• Creative, curious and passionate about telling GGC’s story.

Assets include:

• Knowledge of/experience with Guiding and GGC operations.
• Passion for issues relating to girls and young women.

• Experience working with volunteers.

Benefits:

What’s in it for you?

• We offer generous health benefits (Health, dental, vision, Health Service Spending Account).
• Eligible to join the pension plan after 12 months.
• Paid time off.
• Collaborative hybrid/remote work environment.
• Fun and friendly work environment and work-life balance.

Starting Salary: *$49,314 annually  
*Salary based on location, Greater Toronto Area

If this sounds like a job made for you, apply today! Send your cover letter and resume (as one file) to: Simon Bain, Employee Experience Specialist at HR@girlguides.ca . Reference to position title in subject line of email.

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Submissions without a cover letter will not be considered. Please note that GGC accepts all genders for job applications. We encourage all candidates to apply, even if they do not meet all the job requirements.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity-seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls.

Upon request, Girl Guides of Canada-Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is seeking a People & Culture Lead – Projects & Initiatives (2-Year Contract)
*Hybrid work arrangement. Location: 180 Duncan Mill Rd., Toronto, ON

About This Opportunity

Reporting to the Director, People & Culture, the People & Culture Lead provides leadership in managing and delivering planned projects in functional areas including, but not limited to organization development, onboarding, talent management, compensation, DEIA, Human Capital Management System (HCM) and policies. This position works closely with the Director, People and Culture and assists in the coordination of human resource planning initiatives and ad hoc projects in alignment of the organization and team strategies.

This position will also work with other People & Culture team members gathering data, implementing best practices, and providing mentorship on assigned functional areas when appropriate. The People & Culture Lead works to ensure an integrated, progressive, flexible and solutions focused approach within the organization.

In this role, you will:

• Provide project management and business support to Organizational Development initiatives including competency development, talent management, compensation benchmarking and management, onboarding, management development initiatives.
• Aid in the creation and/or modification of People & Culture policies and processes.
• Assist in creation and execution of the learning strategies and programs with special focus on management development.
• Work with the Director, People & Culture to develop organization competency framework and align the same with areas such as: talent acquisition, performance management, learning and development, and succession planning.
• Support the roll out of HCM modules and change management including documentation, developing support resources and training for stakeholders.
• Design and support the team in execution of periodic and ad hoc reporting, conduct analysis and draw conclusions that aide in making sound business decisions.
• Create and maintain effective tracking/tools/reports for Talent Acquisition and Organizational Development initiatives in appropriate software applications.
• Participate and collaborate on ad hoc People & Culture related projects when required.
• Collaborate with Employee Experience Business Partner and Manager, DEI to ensure team projects/planning are in alignment with any cross functional accountabilities within the department.
• Perform other related duties as required and assigned.
• Apply organizational policies regarding inclusivity to content, member communication, and customer service.
• You are the ideal candidate if you have
• Education, Designations and Certifications
• Post-secondary degree/diploma or certificate in a relevant field (e.g. Human Resources, Organizational Development, Psychology/Sociology, Business Administration).
• HR Designation (preferred).
• Project Management certification is considered an asset.

Prior Work Experience

• A minimum of five years’ experience in human resources in diverse functional areas including recruitment, talent management, compensation, employee relations, policy development etc.
• A minimum of two years’ experience in a managing projects and working with diverse stakeholder groups.
• Knowledge, Skills and Abilities
• Strategic thinking with the ability to translate strategy into execution by creating specific steps to see implementation through to the end.
• Project management skills and ability to build relationships and positively influence and coordinate the work of their peers.
• Excellent communication and interpersonal skills.
• Excellent problem-solving and ability to make data-driven, ethical, and effective decisions.
• Ability to maintain confidentiality.
• Strong knowledge in various aspects of applicable legislation.
• Digital mindset coupled with strong computer skills including database (HCM), project management tools (such as Smartsheet), PowerPoint, Excel, Word, Viso and Windows Office Suite.
• Ability to work independently and effectively as part of a team, influencing stakeholders where necessary.
• Ability to stay nimble in a changing environment and navigate through ambiguous situations.

Benefits:

What’s in it for you?

• We offer generous health benefits (Health, dental, vision, Health Service Spending Account).
• Paid time off.
• Collaborative hybrid/remote work environment.
• Fun and friendly work environment and work-life balance.

Starting Salary: *$75,739

*Salary based on location, Greater Toronto Area

If this sounds like a job made for you, apply today! Send your cover letter and resume (as one file) to: Simon Bain, Employee Experience Specialist at HR@girlguides.ca . Reference to position title in subject line of email.

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Submissions without a cover letter will not be considered. Please note that GGC accepts all genders for job applications. We encourage all candidates to apply, even if they do not meet all the job requirements.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity-seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls.

Upon request, Girl Guides of Canada-Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is seeking a Coordinator, Provincial Operations (6-month Contract)
*Remote work arrangement.

About this Opportunity

This role reports to the Provincial Operations Team Lead, Quebec. As the Coordinator, Provincial Operations, you will have excellent communications and administrative skills to support our members. The successful candidate will be organized, comfortable with technology, diplomatic and a clear communicator. If this sounds like a good fit, we’d love to hear from you!

Responsibilities include:

• Provide operational and administrative support to Quebec’s Provincial Council as assigned by and in consultation with the Provincial Operations Team Lead.
• Maintain up-to-date knowledge of provincial projects, initiatives and processes, including supporting the QC summer camp program with administration, coordinating public relations opportunities and various other provincial events.
• Facilitate recruitment and onboarding of senior volunteers.
• Collaborate with volunteers and staff on the creation of best practice standards to streamline efficiency and provide consistent services and support across the country.
• Apply organizational policies regarding diversity, equity and inclusivity to processes, communications and customer service.
• Other duties as assigned.

You are an ideal candidate if you: 

• Are bilingual; French and English, both written and verbal.
• Have experience in administrative activities (e.g., detail-oriented, organized, clear communicator, etc.)
• Have an intermediate knowledge of Office 365 and MS products, including Outlook, Word, and Excel.
• Have excellent customer service skills that promote a positive relationship with all stakeholders.
• Are skilled at setting priorities with the ability to multi-task and manage work in a fluid, fast-paced environment.
• Have outstanding initiative, flexibility and time management skills.
• Possess collaboration skills, ability to communicate clearly and diplomatically.
• Can solve problems and manage details independently.
• Have a proven track record of being an engaged, positive member of a team, demonstrating openness for discussion and learning.

Assets include:

• Knowledge of/experience with Guiding and GGC operations.
• Knowledge of iMIS
• Passion for issues relating to girls and young women.
• Experience working with volunteers.

Starting Salary: *$44,060 annually
*Salary based on location, Province of Ontario

If this sounds like a job made for you, apply today! Send your cover letter and resume (as one file) to HR@girlguides.ca . Reference to position title in subject line of email.

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Submissions without a cover letter will not be considered. Please note that GGC accepts all genders for job applications. We encourage all candidates to apply, even if they do not meet all the job requirements.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity-seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls.

Upon request, Girl Guides of Canada-Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is seeking an Executive Assistant, Provincial Operations (6-month Contract)
*Remote work arrangement.

About this Opportunity

This role reports to the Provincial Operations Team Lead, Quebec. As the Executive Assistant, Provincial Operations, you will have excellent communications and administrative skills to support our members. The successful candidate will be organized, comfortable with technology, diplomatic and a clear communicator. If this sounds like a good fit, we’d love to hear from you!

Responsibilities include:

• Provide operational and administrative support to Quebec’s Provincial Council as assigned by and in consultation with the Provincial Operations Team Lead.
• Provide administrative and logistical support to QC Council meetings and council-initiated events.
• Coordinate recognition for provincial members, including support for Provincial and National awards and the Quebec scholarship.
• Process accounts payable.
• Support provincial communications to members and parents through established channels, coordinate e-blast and form development as needed, and ensure provincial webpage accuracy.
• Collaborate with volunteers and staff on the creation of best practice standards to streamline efficiency and provide consistent services and support across the country.
• Apply organizational policies regarding diversity, equity and inclusivity to processes, communications and customer service.
• Other duties as assigned.

You are an ideal candidate if you: 

• Are bilingual; French and English, both written and verbal.
• Have experience in administrative activities (e.g., detail-oriented, organized, clear communicator, etc.)
• Have an intermediate knowledge of Office 365 and MS products, including Outlook, Word, and Excel.
• Have excellent customer service skills that promote a positive relationship with all stakeholders.
• Are skilled at setting priorities with the ability to multi-task and manage work in a fluid, fast-paced environment.
• Have outstanding initiative, flexibility and time management skills.
• Possess collaboration skills, ability to communicate clearly and diplomatically.
• Can solve problems and manage details independently.
• Have a proven track record of being an engaged, positive member of a team, demonstrating openness for discussion and learning.

Assets include:

• Knowledge of/experience with Guiding and GGC operations.
• Passion for issues relating to girls and young women.
• Experience working with volunteers.

Starting Salary: *$44,060 annually
*Salary based on location, Province of Ontario

If this sounds like a job made for you, apply today! Send your cover letter and resume (as one file) to: HR@girlguides.ca . Reference to position title in subject line of email.

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Submissions without a cover letter will not be considered. Please note that GGC accepts all genders for job applications. We encourage all candidates to apply, even if they do not meet all the job requirements.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity-seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls.

Upon request, Girl Guides of Canada-Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is seeking a Association Management System Administrator
*Remote work position

About This Opportunity

GGC is seeking an Association Management System Administrator, who will be reporting to the Team Lead, Association Management System. This role will help administer and support the GGC Association Management System (AMS), iMIS. As part of the team, this role will support the AMS Staff Site users and volunteers and members, ensuring tickets are addressed in a timely and efficient manner.

If you have the passion for learning new processes, resolving challenges, working with, and helping people, and have the drive to learn and develop your knowledge of GGC’s Association Management System, iMIS, this could be the role for you.

This Role will:

• Create, maintain, and share knowledge base, manuals, and processes related to our AMS.
• Train and assist staff in AMS and related systems use.
• Help to resolve help desk tickets, respond to inquiries, and relay end user needs and feedback.
• Assist in coordinating the workflow of the AMS team by receiving, logging, and delegating query requests and support requests to appropriate team members.
• Communicate/liaise with the wider IT team and possibly external consultants to ensure resolution of AMS issues.
• Create and modify authorized user IDs and conduct password resets per process.
• Assist with testing new functionality and reports within AMS and related systems.
• Meet with departments to analyze their needs regarding specific AMS (and related systems) requests.
• Help to maintain IT Calendar, Planner, Teams, and SharePoint sites.
• Other duties and tasks as assigned to support the work of the IT department.
• Apply organizational policies regarding inclusivity to content, member communication, and customer service.

Qualifications:

• Relevant post-secondary education or equivalent work experience.
• Experience with Association Management Systems or similar software.
• Proficient with MS Office Applications and able to learn and use new digital tools quickly.
• Self-driven with ability to work both independently and as part of a national team.
• Critical thinking and problem-solving skills with the ability to effectively utilize provided resources and apply good judgment to escalate issues when required.
• Excellent verbal and written communication skills combined with strong interpersonal skills, resourcefulness, and attention to detail.

Assets:

• Working knowledge and experience with iMIS.
• Working knowledge and experience with Zoho Desk or similar ticketing systems.
• Knowledge of/experience with Guiding.
• Experience working with a diverse population of community members and/or volunteers within the non-profit sector.

Benefits:

What’s in it for you?

• We offer generous health benefits (Health, dental, vision, Health Service Spending Account).
• Eligible to join the pension plan after 12 months.
• Paid time off.
• Collaborative hybrid/remote work environment.
• Fun and friendly work environment and work-life balance.

Starting Annual Salary: *$49,314
*Salary based location, Greater Toronto Area

If this sounds like a job made for you, apply today! Send your cover letter and resume (as one file) to: Gamar Ismayilova, Employee Experience Specialist at HR@girlguides.ca . Reference to position title in subject line of email.

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Submissions without a cover letter will not be considered. Please note that GGC accepts all genders for job applications. We encourage all candidates to apply, even if they do not meet all the job requirements.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity-seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls.

Upon request, Girl Guides of Canada-Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is seeking a Customer Care Centre Representative
*Remote work position

About This Opportunity

Reporting to the Manager, Service Delivery, the Customer Care Centre Representative will be part of a Canada wide, customer facing team for our organization. If your passion is providing great customer service and you have a knack for navigating people through online registrations and general processes, this could be the job for you!

The candidate should be comfortable working from 12pm to 8pm EST time or in shifts as advised by the manager. The working hours of this team is 8am to 8pm EST, Monday to Friday

The Customer Care Centre Representative will:

• Process a high volume of phone calls, chats and emails every day.
• Become an expert on our programs, resources, processes, and deadlines so that you can provide timely responses to a full range of questions from the public, parents, and members.
• Create a strong partnership with our Unit Guiders through providing them with timely and accurate administrative support.
• Apply organizational policies regarding inclusivity to content, member communication and customer service.

Desired Qualifications:

• 1-2 years of customer service experience.
• Proficient with MS Office Suite and ability to learn new software quickly.
• Friendly and professional demeanor.
• Excellent communication skills and enjoy working as part of a team.
• Comfort with ambiguity and working in a fluid, fast-paced environment.
• High attention to detail and ability to multi-task and stay organized.
• Critical thinker and problem-solving skills with the ability to effectively utilize provided resources.
• Ability to have good judgement in situations requiring escalation.

Assets:

• French language skills/fluency (and any other language spoken in Canada).
• Experience working with a diverse population of volunteers within the non-profit or charitable sector.
• Knowledge of/experience with Guiding.

Benefits:

What’s in it for you?

• We offer generous health benefits (Health, dental, vision, Health Service Spending Account).
• Eligible to join the pension plan after 12 months.
• Paid time off.
• Collaborative hybrid/remote work environment.
• Fun and friendly work environment and work-life balance.

Starting Annual Salary: *$40,166

*Salary based location, Greater Toronto Area

If this sounds like a job made for you, apply today! Send your cover letter and resume (as one file) to: Simon Bain, Employee Experience Specialist at HR@girlguides.ca . Reference to position title in subject line of email.

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Submissions without a cover letter will not be considered. Please note that GGC accepts all genders for job applications. We encourage all candidates to apply, even if they do not meet all the job requirements.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity-seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls.

Upon request, Girl Guides of Canada-Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is seeking a Project and Administrative Coordinator - Finance.
*Hybrid work arrangement. Location: 180 Duncan Mill Rd., Toronto, ON

About This Opportunity:

Reporting to the Chief Financial Officer, the Project and Administrative Coordinator will support the Chief Financial Officer and the Finance Department management team more broadly. The Finance Department is a team approximately 40 individuals responsible for the financial accounting and reporting of multiple organizations within Girl Guides Canada, including the national operations, provincial councils, and thousands of smaller components across Canada.

In this role, key responsibilities will include:

• All aspects of senior level administrative support including managing flow of communications, document preparation (presentation materials, memos), meetings management (scheduling meetings, preparing agendas, tracking tasks, preparing minutes), proactively managing communications and inquiries, and records management.
• Supporting functioning of two finance related committees – Audit & Finance Committee of the Board of Directors and the Provincial Treasurers Committee
• Project management support for the finance team including development of tools to plan, monitor and report on multiple finance projects.
• Coordination with various stakeholder groups including volunteer operational and governance committees.
• Working collaboratively with colleagues to solve issues and develop ideas for process improvement.
• Responsible for special projects from time to time as they arise.
• Apply organizational policies regarding diversity, equity and inclusivity to processes, communications, and customer service.

You are the Ideal Candidate if you have:

• Post-secondary education in Business Administration, Project Management, or related field, including specific training in project management.
• 4+ years of experience, including supporting a senior leader.
• Excellent verbal communication skills combined with strong listening and interpersonal skills, resourcefulness, critical thinking, and attention to detail.
• Excellent management and organization skills including demonstrated ability to manage multiple tasks or projects.
• Experience in project management, including development project plans, monitoring progress, risks and costs and preparing dashboards.
• Self-starter with experience working under pressure and tight deadlines.
• Advanced proficiency with Office 365 (Word, Excel, PowerPoint, OneNote, Teams, SharePoint, and Outlook) and are a quick learner of new technology platforms.

Additional Assets:

• Experience working in a non-profit, charitable, or volunteer environment.
• Understanding of finance department related activities
• Knowledge of/experience with Guiding.
• French language skills/fluency (and any other language spoken in Canada)

Logistics:

• Occasional evening and weekend work is required, based on timing of periodic stakeholder meetings

Benefits:

What’s in it for you?

• We offer generous health benefits (Health, dental, vision, Health Service Spending Account).
• Eligible to join the pension plan after 12 months.
• Paid time off.
• Collaborative hybrid/remote work environment.
• Fun and friendly work environment and work-life balance.

Salary commencing at: $49,314

*Salary based on location, Greater Toronto Area

If this sounds like a job made for you, apply today! Send your cover letter and resume (as one file) to: HR@girlguides.ca . Reference to position title in subject line of email.

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Submissions without a cover letter will not be considered. Please note that GGC accepts all genders for job applications. We encourage all candidates to apply, even if they do not meet all the job requirements.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity-seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls.

Upon request, Girl Guides of Canada-Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca

We thank all candidates for their interest. Only those selected for an interview will be contacted.

View the Chief Transformation Officer posting on our external recruitment agency's site here.

View the Chief Brand & Business Development Officer posting on our external recruitment agency's site here.

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is seeking a Email Marketing Communications Specialist
*Hybrid work arrangement. Location: 180 Duncan Mill Rd., Toronto, ON

About This Opportunity

As part of the national Marketing and Communications team, the Email Marketing Communications Specialist will report to the Team Lead, Provincial MarComm Support and will work cross-functionally with internal teams to strategize, develop, and manage effective communications, meeting our girls, caregivers, volunteers and potential new members where they are and ensuring they have the necessary information to make the most of opportunities within Guiding.

This is a unique role that blends both skills in direct email marketing and understanding of consumer journeys with the storytelling ability of a communications professional. You will be developing compelling emails and email journeys to drive new member acquisition as well as ensuring current members and families are connected with Guiding initiatives throughout the year. With a strong attention to detail, a dash of creativity and a level head under pressure, you will be very successful in this role.

Roles and Responsibilities will:

• Provide strategic counsel in the development of integrated email communications strategies for members, caregivers, volunteers and external audiences with a particular focus on member retention and new member acquisition.
• Develop end-to-end email campaigns, set triggered messages, manage list segmentation strategies, develop and execute automated journeys for lead generation.
• Imagine, design and create compelling visuals and copy to engage target audiences with clear calls to action.
• Evaluate the effectiveness of email deployments, provide regular performance reporting and full campaign analysis, and make ongoing recommendations, including but not limited to, metrics analysis, A/B testing, enhanced use of graphics, updating templates and editorial goals, etc.
• Capitalize on strong knowledge and understanding of GGC’s mission and programs to effectively communicate the organization’s value proposition to audiences.
• Represent the email marketing position among cross-functional partnerships, presenting recommendations for program enhancements and new initiatives in order to meet goals.
• Understand the needs of members, caregivers and volunteers to offer the clearest, most compelling messaging and ensure that the best communications channels and tactics are used.
• Provide guidance to members, volunteers and staff on email communications best practices, GGC’s policies and guidelines related to communications and brand, and the use of GGC’s brand for communications purposes.
• Collaborate with other members of the Marketing and Communications team and provincial volunteers to deliver world class products.
• Apply organizational policies regarding diversity, equity and inclusivity to processes, communications and customer service, and industry best practices for accessibility standards (e.g., AODA)
• Partner with Marketing and Communications team members to ensure a positive outcome to communications projects/campaigns with consistent key messages – with the goal of delivering world class communications assets that clearly demonstrate Girl Guides of Canada’s girl and youth impact.
• Ensure all content, tone and voice in written communications clearly communicates and supports GGC’s strategy, vision and brand while showcasing the impact of our programming on girl and youth members.
• Other duties as assigned to deliver on the work of the Marketing and Communications team and GGC’s brand and content strategies.
• Apply organizational policies regarding inclusivity to content, member communication, and customer service.

You should apply if you have:

• Post-secondary education Degree or Diploma in Communications, Marketing or related discipline
• 4+ years working experience in communications, marketing or digital content development with a focus on email marketing, lead generation and/or automated journeys.
• Demonstrated knowledge/experience with email marketing management platforms, Canadian Anti-Spam Legislation (CASL) and best practices for privacy and protecting personally identifiable information.
• Skills in Adobe Creative Suite – Illustrator, Photoshop, InDesign – on a PC environment
• Excellent written and verbal communications skills, which includes the ability to transform information into clear, engaging communication across a variety of audiences.
• Adaptable, flexible and diplomatic with a degree of comfort to change in projects and priorities.
• Adept at working collaboratively across a range of teams, including the ability to work with colleagues in remote offices.
• Excellent time management skills and can work independently, managing multiple projects with different stakeholders.

Assets:

• Experience working in a non-profit or volunteer environment.
• French language skills/fluency (and any other language spoken in Canada)
• Comfort with basic HTML.

Benefits:

What’s in it for you?

• We offer generous health benefits (Health, dental, vision, Health Service Spending Account).
• Eligible to join the pension plan after 12 months.
• Paid time off.
• Collaborative hybrid/remote work environment.
• Fun and friendly work environment and work-life balance.

Starting Annual Salary: *$55,231 *Salary based location, Greater Toronto Area

If this sounds like a job made for you, apply today! Send your cover letter and resume (as one file) to: Simon Bain, Employee Experience Specialist at HR@girlguides.ca . Reference to position title in subject line of email.

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Submissions without a cover letter will not be considered. Please note that GGC accepts all genders for job applications. We encourage all candidates to apply, even if they do not meet all the job requirements.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity-seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls.

Upon request, Girl Guides of Canada-Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is seeking a Ontario Cookie Sales Liaison
*Hybrid work arrangement. Location: 180 Duncan Mill Rd., Toronto, ON

About This Opportunity

GGC is seeking an Ontario Cookie Sales Liaison, who will be reporting to the Revenue Team Lead, Cookie Logistics. This role will help provide provincial support for the Girl Guide Cookie campaigns.

Do you have a passion for cookie sales and supporting others? Do you love working in a team environment and direct contact with our volunteers and members? If the answer is yes, this could be a growth opportunity for you.

If you have the passion for learning new processes, resolving challenges, working with, and helping people, we want to train you!

Roles and Responsibilities will:

• Provides direct support to Ontario Council in working closely with the Provincial Cookie Adviser, Provincial Commissioners, Provincial Treasurer and Provincial Team Lead specific to the cookie program.
• For both the spring and fall cookie campaigns, monitors the campaign implementations and ongoing results against plans and goals; ensures all Nationally provided deadlines are met.
• Works directly with the Revenue Team with an Ontario specific lens in implementing cookie campaign logistics, ensuring all campaign deadlines are met by the province.
• Works with external organizations to identify new selling opportunities across Ontario to ensure continued growth of cookie sales within Ontario.
• Manages location capacities and supports Cookie Receivers to accommodate growing cookie sales.
• Works with Provincial Cookie Adviser to recruit sufficient Cookie Receivers for each campaign.
• Supports the Provincial Cookie Adviser in planning and implementing all special cookie projects approved by Ontario Council
• Support members throughout the campaign, including but not limited to parents who are not paid, and stolen cookie occurrences.
• Supports Ontario Council in budget development as well as cookie campaign forecasting by providing previous campaign records.
• Works with Finance Compliance coordinator to address blocked units during cookie ordering and delivery periods.
• Develops reports for Ontario Council in partnership with the Provincial Cookie Adviser outside of the regular campaign debriefs and monthly meetings with all Provincial Cookie Advisers
• May need to attend Council events as required and may prepare/deliver information or presentations.
• Reports to the Revenue Team Lead.
• Provides active, year-round support to volunteers, taking into account the individual needs and requirements of each volunteer to enable them to deliver their mandate.
• Acts as liaison between the volunteer and the staff, systems and processes of the organization
• Apply organizational policies regarding inclusivity to content, member communication, and customer service.

Qualifications:

• Relevant post-secondary education or equivalent work experience.
• 2-3 years of administrative experience
• Proficient with MS Office Applications and able to learn and use new digital tools quickly.
• Self-driven with ability to work both independently and as part of a national team.
• Critical thinking and problem-solving skills with the ability to effectively utilize provided resources and apply good judgment to escalate issues when required.
• Excellent verbal and written communication skills combined with strong interpersonal skills, resourcefulness, critical thinking, and attention to detail.

Assets:

• Knowledge of/experience with Guiding
• Experience working with a diverse population of community members and/or volunteers within the non-profit sector.

Benefits:

What’s in it for you?

• We offer generous health benefits (Health, dental, vision, Health Service Spending Account).
• Eligible to join the pension plan after 12 months.
• Paid time off.
• Collaborative hybrid/remote work environment.
• Fun and friendly work environment and work-life balance.

Starting Annual Salary: *$40,166 *Salary based location, Greater Toronto Area

If this sounds like a job made for you, apply today! Send your cover letter and resume (as one file) to: Simon Bain, Employee Experience Specialist at HR@girlguides.ca . Reference to position title in subject line of email.

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Submissions without a cover letter will not be considered. Please note that GGC accepts all genders for job applications. We encourage all candidates to apply, even if they do not meet all the job requirements.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity-seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls.

Upon request, Girl Guides of Canada-Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is seeking a Learning & Engagement Coordinator (Contract to Dec 2024)
*Hybrid work arrangement. Location: 180 Duncan Mill Rd., Toronto, ON

About this Opportunity:

Reporting to the Manager, Learning & Engagement, the Learning & Engagement Coordinator is part of a team that contributes to supporting adult volunteers from coast to coast. The successful candidate will be passionate about empowering volunteers and will bring strong skills in project coordination, administration, and organization. If you enjoy providing excellent customer service, are comfortable with technology, and can communicate with clarity and tact, we’d love to hear from you!

In this role, you will:

• Coordinate projects related to volunteer engagement and adult learning
• Manage administration to support the work of the Learning & Engagement team
• Organize the logistics for trainings and support them in real time
• Build strong working relationships and foster collaboration with volunteers and staff teams
• Manage multiple shared inboxes, promptly responding to queries, and delivering a high level of customer service to a variety of stakeholders
• Use digital tools to support registration of training events
• Update and maintain training pages and content on Member Zone (GGC’s membership portal)
• Draft copy for communications, including messages to be included in GGC newsletters
• Document processes and make improvements to ways of work
• Support evaluation of ongoing offerings through surveys and data collection
• Occasionally flex time to support initiatives that occur during evenings or weekends
• Apply organizational policies regarding diversity, equity, inclusion, and accessibility to content, member communication, and customer service.
• Other duties as assigned

You’re an ideal candidate if you have:

• Related post-secondary education or equivalent experience.
• 2-3 years of experience working in office administration, project management, event coordination, or equivalent.
• Comfort with technology and familiarity with Office 365 software (Word, Excel, Teams, Outlook).
• Experience building relationships with multiple and diverse stakeholder groups.
• Interest in volunteer engagement.
• Exceptional written and verbal communication skills.
• High attention to detail and solid time management skills.
• Ability to have good judgement in situations requiring escalation.
• Creativity and critical thinking skills to solve problems and develop new processes.
• A positive attitude, respectful demeanour, and a solutions-oriented approach.
• Flexibility, adaptability, and comfort with ambiguity.
• The ability to take initiative as an individual while collaborating with and contributing to a team.

Assets Include:

• Knowledge of/experience with Guiding
• French language skills/fluency (and/or any other language spoken in Canada)
• Experience working in a non-profit or volunteer environment

Benefits:

What’s in it for you?

• We offer generous health benefits (Health, dental, vision, Health Service Spending Account).
• Eligible to join the pension plan after 12 months.
• Paid time off.
• Collaborative hybrid/remote work environment.
• Fun and friendly work environment and work-life balance.

Starting Salary: *$44,060

*Salary based on location, Greater Toronto Area

If this sounds like you, apply today! Send your cover letter and resume (as one file) to People and Culture team at HR@girlguides.ca . Reference to position title in subject line of email.

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Submissions without a cover letter will not be considered. Please note that GGC accepts all genders for job applications. We encourage all candidates to apply, even if they do not meet all the job requirements.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity-seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls.

Upon request, Girl Guides of Canada-Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca

We thank all candidates for their interest. Only those selected for an interview will be contacted.